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Email Us Simply fill out our Customer Service Form and receive a response within approximately 24-48 hours. Please note that email will not be sent on Saturdays, Sundays or Holidays. If you do not receive a prompt response, please read why this may happen in our Help Desk.   Call Us Call our toll-free Customer Service Line at 1-800-PLAYPEN (800-752-9736) or locally at 203-931-7760. Our Customer Service Lines are open Monday through Friday 10 AM to 5 PM Eastern Time.   Join Our Email List Want to receive News, Updates and Exclusive Offers? Simply Join Our Email List. Sign Up Here Be sure you enter a valid email address. If you have trouble receiving our emails, add BCA_Promo@babycatalog.com to your address book.   Fax Us You can also fax us 24 hours a day at 203-933-1147. If you wish to place your order via fax, simply print out your web order before confirming and we will process your order offline.   Write Us No matter what you need, you can request it through regular mail. Please send your letter to: The Baby Catalog of America 738 Washington Avenue West Haven, CT 06516   New Product Submission Have a product you would like us to carry? Fill out the form and you'll be on your way.