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Customer Feedback
Customer Feedback
At BabyCatalog, we appreciate customers that take a minute from their busy schedules and send us feedback on our products and service. If you would like to let us know about your BabyCatalog.com shopping experience, simply send us an email. It's that easy!
 I ordered the Chicco Cortina stroller from you on Saturday and I receved it today (Wednesday). I just wanted to let you know your promptness is greatly appreciated. I love the product, but more so your service! The price was by far the best I could find on the internet and usually that means weeks of waiting for it to get here, but not with you you guys! I will be shopping with you as soon as I think of another product we need. Thank you so much for everything! M.A.
Wow! What a great buying experience! Thank you soooo much!!! You have renewed by faith in online buying! L.B.
Thank you very much for your communications! Your Customer Service has been WONDERFUL!! It is so nice to see a company that still values their customers. Thanks again and have a great holiday weekend. G.R. - Very Happy Customer
I just wanted to comment on how happy I am on my order. I just recently order a combi twin stroller and I cant believe how fast I got the item. I absolutely love the stroller and I got the lowest price from you guys out of every one online. I also love the fact that I can track my own order. Great great service. Will definitely recommend your site to my friends. Thank you so much! T.C.
After dealing with several on line orders and pretty much giving up with the frustration of "prompt shipping" I am extremely pleased and impressed with how quickly your company ships and appreciate your promptness. This is my second order and both times I was very pleased and would definitely refer your company. A.C.
I ordered a Britax Roundabout 55. I was thrilled that you had it in stock as every other store, online and in my town, was out of stock. I was also thrilled that you were offering a 20% off discount. I called your customer service number just to be sure. (Last week I ordered this car seat from another online company and despite their website saying they were in stock, they were not.) To round out my shopping experience, my car seat arrived yesterday, just as promised! I just wanted to write you and say Thank You for providing such excellent service. It was a pleasure doing business with you and I look forward to shopping here again! A.F.
I just want to thank you for your excellent customer service over the phone on Wednesday. I will tell everyone I know to order from babycatalog.com. I got a great price on the carseat and it arrived the NEXT day! I couldn't believe when it was already at my doorstep. Thank you so much for being so efficient and so accommodating. Please pass this on to your manager; you are a wonderful employee who is valuable to this company! E.D.
You guys are simply amazing! I already got the email about the $5 welcome gift [for members]. But even better, I ordered a high chair Friday afternoon & it was on my doorstep Sat. morning, for free! Can't wait to tell all my friends about you, too. L.A.
I just have to compliment your customer service [representative] who assisted me today. She was exceedingly patient but, her personality, amiability and helpfulness went far beyond expectations. I wish all customer services were like yours. She is an asset to your company and it's because of her that I will not only continue to shop with BabyCatalog.com but, spread the word to my pregnant friends. E.T.
You have been very helpful. I really appreciate it. Now that I know your company is out there I will definitely come back to make a purchase in the future. D.C.
Thank you for your help
I really appreciate it. :) I will definitely use the website again. M.P.
The representative I spoke with handled [my issue] with great customer service skills and it has left me with a good feeling of your company. Thank you. I really appreciate it. N.T.
Thank you for your pleasant and prompt service. We received the carseat on Thursday morning. E.L.
Just a note of praise! We ordered a car seat
and it arrived less than 24hrs later. Amazing! Thank you so much for outstanding service. - J.D.
YOU HAVE A GREAT SELECTION AND THE BEST PRICES! CAN'T WAIT TO RECEIVE OUR NEW CAR SEAT! THANKS! E.C.
Thank you so much for your quick response to my shipping issues. I am VERY satisfied and will be recommending you to other parents! Thank you! S.W.
Just ordered a Joovy stroller on Wed and received it today! Didn't expect to receive it so soon. Thanks so much! S.P.
I just wanted to say a great big THANK YOU to your company. In this day and age, customer service is practically a "four letter" word. Not so for you guys! Your company not only provided me with the best price for what I wanted (2 Britax carseats), but you got them to me in less than 24 hours. Amazing. We will be buying 2 more carseats soon (for my husband's truck), and you can be sure that we will be purchasing them through your website. Thank you!!! - D.M.
WOW! I am very impressed with your company. I had never heard of it till yesterday when I googled about car seats, need less to say I placed an order hoping for the best and I recieved much more then expected! My car seat was delivered in less then 24 hour of the order comformation. Thank you for your excellent customer service and prompt service. I will have to tell all my friends about you! -A very pleased customer S.T.
We truly appreciate that you exhibit every form of the words "customer service". I've dealt with other customer service departments when placing online orders in the past who have not been helpful in the least, so it's a breath of fresh air to come across one that is friendly, capable and fair! So thank you!!! C.H.
I just have to write and say that I am so impressed with your company!
I am just blown away by your customer service and quick delivery of our package! You will be receiving more business from me in the future! And I will be recommending your company to all my friends! Thank you so very much! M. M.
Ya'll have been so helpful and kind. Thank you for all you do and for providing the lowest price! Makes keeping my kids safe possible. Ill be back to order another seat closer to the time of my due date! - K.S.
Thank you! i have never had such fast and efficient customer service
L.V.
I ordered from baby catalog for my first time and I wanted to tell you I'm so happy with the product and the fast shipping. I will be sure to tell my family and friends about baby catalog. The shipping was really fast was surprised to see my product so soon. Thanks again M.W.
I just wanted to let you know that it was a pleasure to work with you. The crib arrived in plenty of time and is absolutely wonderful. You made it very easy to deal with the snags. Thanks again. J.W.
This is our second mattress ordered from you folks for another grandchild. We love it. R.F.
hi id quickly like to thank you so much I just ordered the uppababy cruz and could not be happier. Your shipping was extrememly fast.
Thanks so much, it has been a great shopping experience! P. D. via Live Chat
FIRST TIME SHOPPER FOUND YOUR SITE VERY EASY TO NAVIGATE THANK YOU FOR THE GREAT PRICE AND FREE SHIPPING I WILL DEFINATELY BE BACK FOR MORE SHOPPING. S.F. via Order Feedback
By submitting feedback for BabyCatalog.com or The BabyCatalog.com, Inc. you are agreeing to allow use of your comments on the BabyCatalog.com website. Your feedback may be edited for length, content (we will not change your words), privacy purposes and/or clarity only. If you do not wish to have your comments published, please indicate your opposition in your message.
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