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Ordering Information: Can I order online? Is my credit card information secure? If I don't want to order online, how can I order? How can I pay for my order? When is my credit card charged? Do you collect Sales Tax? Do I pay less shipping if I order through your web site? What happens if an item on my order is out of stock? What if I'm a Baby Club Member? How do I get my discount? Why do you charge $1 for gift messages? Why am I getting an error message during checkout? I have a Baby Club credit in my account. How do I use this online? How can I track my order? Shipping and Returns Information: What is your shipping policy? What is your return policy? How do you ship? How is shipping calculated? How can I track my order? How long will it take to receive my order? What if I need my order quickly? Do you ship overseas? What does it mean when your web site says an item "Ships from manufacturer"? What if my order states "not calculated" for my shipping method? What if I receive damaged or defective merchandise? Personal Account and Registry Information: How can I change my personal account information? How can I change my personal information on my online registry? Who is responsible for creating/updating online registries? What are your item pricing/availability policies for registries? My registry list has been deleted. What happened? I forgot my personal account user ID and/or password. What do I do? I forgot my registry key number. What do I do? Does my Personal Account Information affect my Baby Club Membership or discount when placing an order? Baby Club Membership Information: What is the Baby Club Membership? What are the Baby Club Membership benefits? How do I join the Baby Club? How do I assign my associate members to my Baby Club Membership? Does my Personal Account Information affect my Baby Club Membership? What if I'm a Baby Club Member? How do I get my discount? BabyCatalog e-GiftCard Information: How do I check the balance on my e-GiftCard? General User Information: Having trouble ordering/using our site? Use the links below for help For AOL Users For Hanmail Users For Internet Explorer Users For Safari Browser Users For Vista Users General rules of use for this web site
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General User Information: Having trouble ordering/using our site? Use the links below for help
