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Ordering | Shipping and Returns | Profile and Registry | The Baby Club | BabyCatalog e-GiftCards/Gift Certificates | General Information
Ordering Information: Can I order online? How can I check the status of my order? Is my credit card information secure? If I don't want to order online, how can I order? How can I pay for my order? When is my credit card charged? Why isn’t my e-Giftcard code working? Do you collect Sales Tax? Do I pay less shipping if I order through your web site? What happens if an item on my order is out of stock? What if I'm a Baby Club Member? How do I get my discount? Why am I getting an error message during checkout? I have a Baby Club credit in my account. How do I use this online? What does Closeout mean? What if I want to place more than one order? Shipping and Returns Information: What is your shipping policy? What is your return policy? How do you ship? How is shipping calculated? How can I track my order? How long will it take to receive my order? What if I need my order quickly? Do you ship overseas? What does it mean when your web site says an item "Ships from manufacturer"? What if I receive damaged or defective merchandise? Why can't I choose an expedited shipping option for my item(s)? Profile and Registry Information: How can I change my profile information? How can I change my personal information on my online registry? Who is responsible for creating/updating online registries? What are your item pricing/availability policies for registries? My registry list has been deleted. What happened? I forgot my profile user ID and/or password. What do I do? I forgot my registry key number. What do I do? Does my Profile Information affect my Baby Club Membership or discount when placing an order? Baby Club Membership Information: The Baby Club Membership is an optional savings program. Membership is not required for ordering. What is the Baby Club Membership? What are the Baby Club Membership benefits? How do I join the Baby Club? How do I know if the member discount applies to my item(s)? How do I assign my associate members to my Baby Club Membership? Does my Profile Information affect my Baby Club Membership? What if I'm a Baby Club Member? How do I get my discount? BabyCatalog e-GiftCard Information: How do I check the balance on my e-GiftCard? eGiftCard/Gift Certificate Policy. General User Information: Having trouble ordering/using our site? Use the links below for help For AOL Users For Hanmail/Hotmail Users For Internet Explorer Users For Safari/Google Chrome Browser Users For Vista Users General rules of use for this web site
Shipping and Returns Information:
Profile and Registry Information:
Baby Club Membership Information:
BabyCatalog e-GiftCard Information:
General User Information: Having trouble ordering/using our site? Use the links below for help
