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Home > Help Desk > Help Desk

BabyCatalog.com Help Desk

My registry list has been deleted. What happened?

Most likely an error has been made when first attempting to update your online registry. It is VERY IMPORTANT for you to bring up your original registry list on screen. To do this you would click on the "Baby Registry" link and then choose "Modify an Online Registry". At that time, you will enter your last name and the registry key number provided to you when you first created your registry. This will bring up your list as it is on our site at that time. Once your list is up, you can go ahead and add items to your basket, or make any deletions you need to make. You will see the updates in progress as you continue to add or delete. Then once your list is as you want it, simply click on "Go To Cashier" and follow the prompts for saving the changes to your online registry.

**Many times, a customer will not bring up their original list, add items and then proceed to the cashier. If this is done, the original registry list is then erased and only the items added will be shown on your list.


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