BabyCatalog.com Help Desk

How long will it take to receive my order?

Excluding any Special Orders or Items Not In Stock (Backorders-See Backorder Policy Below), please refer to our time in transit map to estimate Ground Shipping transit time. Transit Time is in business days (excludes Saturdays, Sundays, and Holidays). Please allow additional time for orders shipping outside the Contiguous 48 States.

Although we try our best to keep all of our products in stock, occasionally an item will not be available when an order is placed. Most backorders are filled and shipped within approximately 2-3 weeks. At times, there may be a manufacturer delay on a certain product. When this happens we will add specific information on a product page (for example: Available December 2006). Unlike other companies, we will actually place your order for this "out of stock" item and will ship it as soon as it arrives to us. Please note that your credit card will be charged in full on the day your order is received and processed, unless otherwise specified.

If you need to receive your order by a specific date, we offer guaranteed expedited shipping services for an additional charge. Expedited shipping services are only available for orders shipping to a physical address within the Contiguous 48 States. To ensure that your order ships the same day, we must receive your order by 2 PM Eastern Time. Once your order is received, an approval email will be sent detailing your shipping charges. Shipping charges must be approved before orders will be processed and shipped. We ask that you be sure to include a valid email address when ordering so that we can contact you regarding your shipping charges.

PLEASE NOTE: Transit time is in business days (exclude Saturdays, Sundays and Holidays).
The transit time for orders shipping to Alaska, Hawaii, Puerto Rico, Canada, APO and FPO or Guam is approximately 7-10 business days upon approval of your shipping charges. Transit time through the Post Office may take longer than time quoted.