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Home > Shop By Brand > Shermag > Shermag Special Order Policy


Special Order Policy

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Ordering online is simple. Just review the Glider models in the Chanderic collection by Shermag. Select a rocker MODEL, choose one of the FINISHES associated with that model and add them to your cart. Then proceed to checkout. All Shermag rockers and ottomans are SPECIAL ORDER. There are NO cancellations or returns on Special Order items. IMPORTANT NOTE: Once your order is submitted to Shermag, we are unable to make any changes to the model, finish, or fabric.

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All Shermag products ship via UPS Ground within the United States. BabyCatalog.com is unable to ship Shermag items to Canada, Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or any US Territories. Please note that it is up to the delivery driver whether or not to leave this item at your door. Signature may be required for receipt of any Shermag product. If signature is required, this is not able to be changed. In these cases, arrangements will need to be made with UPS for delivery. In addition, if the order is unable to be delivered and is returned to us, there will be a re-shipping fee in the amount of $90.00.

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Please allow approximately 2-3 weeks for delivery of your order, unless otherwise noted. Please keep in mind that this is an estimate, but is not a guarantee.

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Shermag products carry a one (1) year guarantee from purchase date. If you have any problems with your rocker or ottoman after you receive it, please email us here.

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Due to the differences in computer monitors and resolutions, keep in mind that colors, textures, and patterns, MAY VARY FROM WHAT YOU SEE ON YOUR SCREEN. The Baby Club of America cannot be responsible for variations in screen display.


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